“WHEN SHOULD I PLACE MY ORDER?”
Our website allows you to select a delivery date in the future, so we would encourage you to place your order as soon as you book your room, then it’s one less thing to worry about and we will keep your order safe until you need it! (Plus, you get to guarantee a delivery date to avoid disappointment)
“CAN I RENT BEDDING FOR SUMMER SCHOOL?”
Unfortunately we don’t currently offer a service where we rent items, but we have many customers who buy our basic bedding for summer school, then donate it to a local charities after use.
“CAN I CHANGE MY ORDER ONCE I’VE PLACED IT?”
If you wish to change your order you can notify us by email to firstname.lastname@example.org - if it’s before we have dispatched the goods to you we will be more than happy to help.
“CAN I ORDER, EVEN IF MY ACCOMMODATION PROVIDER ISN’T A PARTNER OF YOURS?”
If your accommodation provider isn’t one of our partners then select “Let me type my own address” when you get to step 3 of the checkout process. You will then be able to type your own address in.
“WHEN CAN I USE MY DISCOUNT CODE?”
If you have a discount code for our website you can use it in the checkout. Simply add your items to your basket, enter your shipping information. Then click 'pay securely now' and it will give you the option to enter your discount code.