I really appreciated your service.
The ordering process was simple and straight forward so that there were no issues ordering my parcel.
One thing that I like most is that I could choose a delivery date and you are working with the student accommodation teams in order to make it work.
When I arrived in my flat, my parcel was provided in my room which was extremely helpful. Everything was provided and I could start settling in right away.
I am also very pleased about the quality of the items in the parcel. The price for the things you get and the additional service is perfect and I can highly recommend it.
Thank you again for making my start in a new country and new city so comforting!
Hi, Thanks a lot..my journey was stressful but ok. I came to meet my items delivered to my room. As I came in almost midnight, it was very convenient that I had some essential ready so yes it's an excellent service. Sorry for the late reply, my schedule has been very hectic.
Dear Sarah, Thank you for your e-mail. Everything turned out well -- I received my package, thanks to the great delivery person who knocked on the doors until found me! Exceptional service! :) Thanks again, and thank you for adding a SIM card -- one less thing to worry about. Have a lovely rest of the week! Best,Elza
Keren, Thank you so, so very much for your help! It seriously will make such a difference to finally have those items. I cannot thank you enough! Madeline
Dear Keren & Unikit team. I've officially received my parcel from the post room of UEA today. All stuff are in good quality. Thank you so much for sorting this out for me. Thanks for everyone's help, effort and cooperation again. Best of lucks, Thanakorn
Hi Keren, Just wanted to update you that the returns are on their way! Also wanted to say thank you so much for how helpful you have been! The customer service is outstanding. Thanks, Kel
Good morning Sarah, Many thanks for your assistance and prompt response. I will be on the lookout for the refund. Aside from this issue, I was quite pleased with the order and found your service to be exceptionally helpful. Best, Alan
Dear Keren, Thank you very much for your reply and for the kind cooperation and assistance. Best regards, Ammar
Good evening, I received my purchase this week - everything is great except for the sheet. Somehow I was mailed a twin sized fitted sheet instead of the double! Let me know how you would prefer to move forward to fix this. Thank you - your service is quite genius. It was such a relief, as an international student, after days of traveling, to arrive and have a few items already checked off my list! If I could now just get a sheet that fits my double bed, that would be the icing on the cake. Yours, Rebecca Hans
Dear Keren, That is brilliant news indeed! Thank you very much for your prompt actions and professional assistance.Happy weekend. Regards, Edison
Hi. Delighted with my order which I received today when we arrived at our uni.
I ordered lights, but these have been provided already. What is your returns policy? Many thanks, Louise Mcallister
Good morning,I will arrive at St Andrews on Monday late afternoon (around 4PM), therefore I might not be able to sign off myself. Thank you so much for offering such a great service -- this makes moving to a new place way easier! Please let me know if you have any further questions. Kindest regards,Elza
Dear UniKitOut-Team, first of all, I wanted to thank you for providing such a service; it is a huge help for international student like myself who have a limited amount of luggage they can bring. My parcel was already waiting for me when I moved into my accommodation yesterday which I was very happy about.
Dan, you and the team could not have done more to put this right. I am seriously impressed. Mistakes happen and I really respect people that put their hand up, admit and sort it out. You have done all of this with good grace and good communication. You can stop beating yourself up now. I will tell everyone how fab the service is. Kind regards Emma
Ms. Thomas, I can't thank you enough again for assisting us when we asked for your help. I'm so glad that the missing package was found by Ms. Leslie S (the supervisor of Agnes Blackadder Hall). I understand how crazy it may have been for the University staff especially with all the new students coming in and having to put any orders or mail in individual specific rooms. Thank you again! You are an asset to your company! Have a great day, Hannah! Take care! Theresa Gonzales
To conclude, I'd like to thank you for making things easier for international students when moving abroad, I really appreciate it. Looking forward to hearing from you. Sergi Barrero
Sarah, Thank you very much! I have just received it from the warden, and I really love them :-) Yue Zhuo
Dear Emma, Once again, thank you for all your terrific work in coordinating the pick up of the items and now in issuing the refund. Happy 2015 to you and your family! Sincerely, Maryellen Lanzilla
So so pleased with all of the items, as promised they were delivered in time for my daughters arrival. See you in 3 years when the youngest goes off to Uni! Thx again, Mrs R. Ahmed
Thanks Sarah, it is an amazing service you provide, I wish something like this had been available when I went to University! - Mrs M Hague
A great place to buy all your university essentials ! A great selections of products and they are great quality ! The bed packs are great value for money.The duvet covers are great quality and lovely designs, I went for the purple and grey stripe one and the pillows are really good quality ! I really recommend the pamper pack which is great value for money and the hand held magnifying mirror which is fab for putting on make up ! - Becca Arnell
@UniKitOut thanks for my fab prize :-) pic.twitter.com/lnTlgLKyUM - Craig Davis @craigbabydavis via Twitter
Thank you Uni Kit Out! I was stressed about my first day of Uni, but once I arrived at my room my Uni Kit out Box, was waiting for me! Thanks for the help in helping me choose the right combo. I've put most of my kit to good use already. I'll certainly be recommending you! Many Thanks, Darren Walmsley
Enjoying my new #bluetoothspeakermug with the girls on a pamper night, thankyou @UniKitOut - Zoe Buck @zhlwl via Twitter
Dan, Thank you for helping me to correct the unikit order for WIlliam Rearick. Thanks very much! - Liz Schnee
Thanks to all of you for all of your great help with my order. It's a stressful time sending your son half way across the world on his own and the fact that I knew everything would be waiting for him when he arrived made the transition so much smoother! I'll be back again when he needs more supplies. Thanks again, Rachel McAllister
Dear Mrs Emma Debson, Thank you for information, then we arrive September 15 but later, i want to know when the checkout open and close, can i pay in cash and it will always be available? Thank you very much! you are adorable :) - Mounira Ben Farhat
Dear Dan, Thank you very much for your prompt reply and resolving our concern so quickly and efficiently. I do accept that mistakes happen and things do go wrong from time to time however the manner of resolving such issues is a reflection of professionalism of any company. I am very impressed with the way you have handled my concerns and would certainly use your company and recommend you. Thank you very much. - Mrs M Ghomeshi
Dear Emma, Thank you for your helpful kindness. Best regards, Laura - Laura Giarelli
I am writing to let you know my order has arrived today and to thank you for the excellent customer service. The gentleman I've spoken with the last two days is extremely considerate and kind. Thank you for the wonderful product and service you provide! - Penelope Shaw, Raleigh
Dear Sarah, Thanks very much for contacting me. Ordering the bedding has made things so much easier since we will be coming from Spain. Regards, Andrea. - Andrea Isiminger
While I was in UK studying in The University of Exeter, staying in a private accommodation and thats where your Kits were an additional value added services provided to us. I had a great experience of a ready organised room specially while moving into a new place helped which me to settle in with a lot of ease both physically and psychologically. Similarly we started providing this service ( Essential Kits ) to our 1200 students staying with us in January 2013. Jinay Savla